Privacy Policy

Last updated: April 23, 2026

This Privacy Notice for Big Ele Co., Ltd (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you visit our website at https://bigelefitness.com or engage with us in other related ways, including any marketing or events.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include the following:

Names
Phone numbers
Email addresses
Mailing and billing addresses
Contact preferences

Sensitive Information: We do not process sensitive personal information.

Payment Data: We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Omise. You may find their privacy notice link here: https://docs.omise.co/privacy.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and location. This is used for security, operation, and internal analytics.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or financing.
Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs to assist with location accuracy for deliveries.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to gather information. We use Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in various global facilities. Your information may be transferred to, stored by, and processed by us and the third parties with whom we share your information in other countries.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet can be guaranteed 100% secure.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to withdraw your consent to our processing of your personal information at any time. You can also unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track (“DNT”) feature. At this stage, no uniform technology standard for recognizing DNT signals has been finalized, and we do not currently respond to them.

10. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by a “Revised” date at the top of this notice.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@bigelefitness.com or contact us by post at:

Big Ele Co., Ltd
89/16 Moo4 Tha Sala, Muang
Chiang Mai, Chiang Mai 50000
Thailand

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your information. To request a review or deletion, please contact us at info@bigelefitness.com.